Frequently Asked Questions
UBC Mathematics: MathNet FAQ [Remote Email]

UBC Mathematics: MathNet FAQ [Remote Email]

Question: How do I read my Email from home or some other location outside our network?
Author: Joseph Tam
Date: 2016-10-22

There are several ways you can get your Email when you are not physically here to read it.

  1. WebMail

    If you are in the hinterlands, with nothing other than a computer supplied by your host, that computer will most likely be some PC with a web browser installed. In this case, you can use our webmail facility by going to our home page a Webmail that supports both desktop and mobile device
    After accepting our self-signed certificate, it will bring you to our webmail login page. You can use your MathNet login name and password to log in.

    This facility is handy for reading and sending the occasional Email, but it is a tad slow for regular use. You may want to use an Email reader if you intend to regularly read mail remotely.

  2. SSH Login

    If you have a SSH (secure shell) capable host, you can login to any of our blic unix hosts (e.g. and use the command line mail reader (e.g. pine).

    If you don't have SSH, but you do have network access and the ability to install software, you can download SSH from our FTP archives and install it. For example, to get the Windows SSH client, go to
  3. Remote Mail Client

    If you have a PC with network access, you can use an Email reader such

    • MaxOSX Mail
    • Outlook
    • PC-Pine
    • Thunderbird

    to connect to our remote mail service and retrieve your Email.

    You must configure your Email reader to use one of 2 remote Email protocols:

    1. The IMAP protocol is the preferred choice. IMAP will do operation on a remote mailbox, rather than trying to download your INBOX and doing local operations as POP3 would. Our IMAP installation is also set up to access your personal mailboxes (not just your INBOX as POP3 does), thus allowing you to access the same mail as you would with WebMail or pine.

      Here are the parameters you need to know:

      • Protocol: IMAP
      • Incoming mail server:
      • Port:
        • If using STARTTLS: 143
        • If using SSL: 993
      • Mail prefix: (leave empty)

      For Thunderbird, please disable the setting "Server supports folders that contain sub-folders and messages." found in the menu: Tool / Account Settings / Server Settings / Advanced ...

    2. The POP3 protocol is good for downloading mail onto your computer provided it is the sole computer you use to read mail. If you read your mail from several location, you ought to configure your mail reader to leave your mail on the server, or you ought to use IMAP.

      Another handicap of POP3 is that it can only access your INBOX and not your personal mail folders.

      Here are the parameters you need to use POP3:

      • Protocol: POP3
      • Incoming mail server:
      • Port:
        • If using STARTTLS: 110
        • If using SSL: 995

      If you use a search engine to search for terms like the mail client you are using (e.g. "Thunderbird"), the protocol (e.g. "IMAP"), and a keyword like "setup" or "configuration" you should be able to find step by step instructions on where to input the above information. (Make sure you substitute their values for our's!)

    3. Mail forwarding

      You can also forward your Email to a more convenient location. To do this, read the (what else?!) FAQ item on this:

      How do I forward Email to another Email address?
    4. Outgoing Mail

      See out other FAQ item on this subject:

      How do I set up outgoing mail?