Frequently Asked Questions
UBC Mathematics: MathNet FAQ [Personal Computer/Laptop]

UBC Mathematics: MathNet FAQ [Personal Computer/Laptop]

Question: Can I connect my laptop/personal computer to the network?
Author: Joseph Tam
Date: Sept. 14, 2011

If you want to connect to the wireless network on campus, you do not need anything from the MathNet IT staff. The wireless network is managed by the campus IT staff. You should look at this FAQ entry instead:

How do I use the wireless network?


If you require cable or wired network access, your computer will have to meet need to meet these conditions:

  1. You must be a current MathNet user: that means you are a recognized guests or member of this department, and furthermore, have an approved application to use our IT facilities. This is required

    1. to ensure that you are bound to our usage policies; and
    2. to ensure we have a way of contacting you if there are problems.

  2. Your PC/laptop has met minimum security standards: an insecure computer compromises the security of this network, and can cause problems for other users. Your computer should have an automatic system auto-update facility that periodically updates the system software (e.g. Windows Update, MaxOSX Software Update, etc.).

    It is also a good idea to have some anti-virus software installed, if applicable. Sophos can be obtained from the University free of charge; see this FAQ for more information:

    Do you have anti-virus software that I can download and use free of charge?

    Windows users could also download a free copy of Microsoft Security Essentials.

  3. You are not to run unauthorized services: there are some network services that are insecure, disruptive, or require abnormal amounts of network resources. This may include many peer-to-peer applications, Skype supernode or unsecured authenticated services.

    You may be asked to stop, or reconfigure network services hosted on your computer.

  4. Follow our usage policies where applicable::

    Acceptable Usage Policy

Information supplied by the user

  1. The network port you will use: each room that has a wired network Ethernet port is labelled CCTxxxxxx. Please submit that port# (and room number) to the IT staff.

  2. The hardware (MAC) address of your network card: if you are using automatic network configuration (DHCP), you'll need to supply the MAC or Ethernet hardware of your network card. Be careful not to confuse the wireless network address with the Ethernet card address. To get this information (formatted as a 12-hexdigit string like 00:08:1a:3b:c6 or 00-ED-05-A1-67-90), you can issue of of the following commands:

    	(Linux: using Unix command line terminal)
    	/sbin/ifconfig -a
    	(Windows: using command line terminal cme.exe)
    	ipconfig /all
    	(MacOSX: using command line terminal Terminal)
    	ifconfig -a
    	(MacOSX: using network control panel)
    	... see hardware address ...

    If you require a static (manual) network address, please inform the IT staff.