Frequently Asked Questions
UBC Mathematics: MathNet FAQ [Outgoing Email]

UBC Mathematics: MathNet FAQ [Outgoing Email]

Question: How do I set up outgoing mail?
Author: Joseph Tam
Date: 2016-10-22

The following methods are available for sending mail:

  1. Use our webmail facility.

  2. Use your ISP's (or local network's) mail server. Most ISPs will provide a mail server for their clients to use as their outgoing mail server. Indeed, some ISP will force their client to use it by blocking all other outbound mail connections in an effort to combat spam and mail worms.

    If you do use your ISP's mail server, you may run into problems if you send as, as some recipients systems may infer that it is fraudulent mail because the sender does not match the mail server being used. t's safer to identify your mail as coming from your ISP account.

  3. Use our authenticated mail service. If you have a MathNet user account, then you can set your outgoing mail setting to these values:

    • Outgoing mail server:
    • Protocol and port: one of either
      • SMTP/SSL: port 465
      • SMTP/STARTTLS: port 587
    • User and password: your MathNet username and password. If a choice of authentication method is offered, LOGIN or PLAIN will work.

    Using our authenticated mail server is desirable under several circumstances:

    • You frequently change ISPs: Using our mail server will relieve you of the tiresome bother of changing your mail setting everytime you relocate.
    • Information about the local mail service is unknown.
    • You want to send out mail as without problems. Some mail recipients will refuse mail purportedly coming from if it does not come from our mail server.
    • You don't like the outbound Email policy of your ISP but they force you to use their mail server by blocking outbound SMTP (port 25) ports. Our authenticated SMTP ports use ports 465 or 587 and they are less likely to be blocked.
    • Privacy of mail is essential: since the mail traffic to these alternate ports are encrypted, the entire mail transaction is resistant to tampering or snooping.

    To configure your particular mail reader, refer to its user manual on remote setup.